Legal
Privacy Policy
Effective Date: July 7, 2026
CStone Agency LLC("CStone.AI," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through cstone.ai (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described here.
1. Information We Collect
Contact form.When you submit our website contact form, we collect your name, email address, and the details of your inquiry. Providing a phone number on this form is optional and is used for callback purposes only — it is never used to send text messages.
Chat widget. When you interact with the chat widget on our Site, we collect your name, phone number, and message content. Phone numbers submitted through the chat widget are used to send SMS text messages from CStone Agency LLC related to your inquiry.
Automatically collected information. Like most websites, we may collect standard technical data (IP address, browser type, device type, pages visited) through cookies and similar technologies for analytics and site functionality.
2. SMS / Text Messaging Disclosures
If you provide your phone number through our website chat widget, you may receive SMS text messages from CStone Agency LLC related to your inquiry (for example, appointment confirmations or follow-up responses).
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out of messages.
- Reply HELP for assistance.
- Consent to receive text messages is not a condition of any purchase.
We do not sell or share your mobile opt-in information or phone number with third parties or affiliates for marketing purposes. Mobile information is used solely to deliver the messaging described above and is never shared with third parties for their own marketing.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide requested information about our services
- Schedule calls, demos, and appointments
- Send the SMS messages described in Section 2, where applicable
- Improve our Site and services
- Comply with legal obligations
4. Cookies & Tracking
We use cookies and similar technologies (including Google Analytics, where enabled) to understand how visitors use our Site and to improve the experience. You can control cookies through your browser settings; disabling cookies may limit some Site functionality.
5. How We Share Information
We do not sell your personal information. We share information only with service providers who help us operate the Site and deliver our services (for example, our CRM, scheduling, and messaging platforms), and only to the extent necessary for them to perform those services on our behalf. We may also disclose information if required by law.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices & Rights
You may opt out of SMS messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
8. Children's Privacy
Our Site and services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact Us
Questions about this Privacy Policy or your information can be directed to:
CStone Agency LLC12941 North Freeway, Suite 800-9
Houston, TX 77060
hello@cstone.ai